"Noel was very responsive and always took the time to talk me through the process or things I didn't fully understand. I appreciate being treated with so much respect and attention to helping me work through the mortgage process. I definitely felt like Noel was helping me to get the best deal with mortgage rates and a financial situation I could afford, while helping me to purchase the home I was really wanting. One small issue that I had, if I could have put this at "mostly" great, I did feel like his assistant didn't always do her "homework" in her part of working with me. She would often confuse my accounts with financial institutions that I didn't bank with, and wasn't always clear with me on what she needed because of those errors. It just seemed demanding of requests without me understanding what she actually needed. I would have liked for her to have similar knowledge and background of my accounts and paperwork as Noel was so good with. It just became frustrating for me sometimes and took more of my personal time than it seems like it would have if she had stronger knowledge of everything. Noel was amazing with these aspects."
jennifer b
